The Federal Competition and Consumer Protection Commission (FCCPC) has sealed the visa application centres for France, Belgium, and Italy in Abuja, citing multiple consumer protection violations and obstruction of official investigations.
The affected centres, operated by TLS Contact and located at Mukhtar El-Yakub House, were shut down following the company’s failure to respond to a formal complaint issued by the FCCPC on March 25, 2025.
Tensions escalated during a follow-up enforcement visit, where officials of TLS Contact allegedly assaulted FCCPC investigators and their accompanying police officers.
In response, the commission declared TLS Contact liable for any inconveniences or financial losses suffered by visa applicants as a result of the closure.
The FCCPC has also summoned top executives of the company—including the country manager and the centre manager—to appear before the commission on June 20. They are expected to provide testimony and submit relevant documents.
The commission warned that refusal to comply could lead to sanctions, including fines of up to ₦20 million, imprisonment for up to three years, or both.
Meanwhile, the FCCPC has urged affected visa applicants to come forward with complaints and supporting evidence of substandard or abusive service, reaffirming its commitment to defending the rights of Nigerian consumers.
