Telecom operators in Nigeria, in collaboration with the Nigerian Communications Commission (NCC), are expected to adjust the recently implemented tariff hike, following widespread complaints from subscribers. This move comes after concerns were raised over the continued enforcement of a 50% increase, contrary to the 35% tariff adjustment initially agreed upon with the Federal Government.
The decision to revert to the agreed rate follows mounting pressure from consumer advocacy groups and industry stakeholders, who have criticized the operators for imposing excessive charges on telecommunications services. Subscribers lamented that the steep price hike has significantly affected their access to essential communication services, particularly in an era where digital connectivity plays a vital role in both economic and social activities.
A senior official at the NCC, who spoke on the condition of anonymity, confirmed that discussions are ongoing to ensure compliance with the original agreement. “We are actively engaging with telecom operators to realign the tariff increase with the 35% benchmark. The NCC remains committed to protecting consumers while ensuring the sustainability of the telecommunications sector,” the official stated.
The Association of Licensed Telecommunications Operators of Nigeria (ALTON) had previously defended the tariff increment, citing the rising cost of operations due to inflation, high foreign exchange rates, and increased infrastructure costs. However, consumer rights organizations argue that the sudden 50% hike has placed an undue burden on Nigerians, many of whom are already grappling with economic hardships.
As negotiations progress, subscribers remain hopeful that the government and regulatory authorities will enforce the agreed-upon rates to ease the financial strain on consumers. Industry analysts believe that a balanced approach is necessary to sustain both telecom businesses and affordability for end users.
